Contact

InterviewPad is operated by lastnode, inc. One address reaches us for everything, and a human reads it: support@interviewpad.ai.

What to send where

• Product support— something broken, confusing, or missing: email with the pad link or session id if you have one (never include a candidate’s personal details you wouldn’t want in a ticket).
• Billing— subscriptions are self-serve via “Manage billing” in the app; for anything the portal can’t do (refunds, invoicing questions, plan quirks), email with the account’s email address.
• Sales / Custom plan— SSO, ATS integrations, SOC 2 or 100+ sessions a month: put “Custom plan” in the subject and a sentence about your hiring volume.
• Security reports— put “security” in the subject. Please report privately before disclosing publicly; we’ll acknowledge quickly and keep you informed.
• Privacy requests — access, correction or deletion requests, from interviewers or candidates alike, per the privacy policy. Candidates who joined anonymously should include the pad link and the approximate session time so we can locate the record.

We aim to answer within two business days, and faster for anything that blocks a scheduled interview.